agent37Get the details a technician needs
Ask for the address, system type, issue, and whether this is a current customer. Capture the caller’s own description without turning the intake call into a remote diagnosis.
AI front desk for hvac
When the AC stops, the phone shouldn’t.
No-cool calls, maintenance bookings, and replacement enquiries all need a different conversation. Give your customers a clear next step while your technicians stay focused on the equipment.
See your price Month-to-month. Keep your number.
Your team, with backup.24/7 coverage
The work behind the call
Peak season puts your phones under the same pressure as your crews.
A front desk should fit the way your team works, from the first question to the final handoff.
Separate maintenance from urgent requests
Build different routes for routine tune-ups, repair requests, and replacement estimates. Use your company’s escalation rules for situations that need immediate human attention.
Follow up on the bigger decisions
A replacement estimate is rarely the same conversation as a tune-up. Agree on who follows up, when to check in, and when the opportunity should return to a comfort advisor.
Your workflow, connectedStart with your rules.
Start with your rules.
Connect the right tools.
Bring your ServiceTitan, Housecall Pro, Jobber, or other dispatch setup to the call. We confirm which schedules and customer fields can be connected before promising a booking workflow.
Talk through your setup ↗Your setup checklist
- Heating, cooling, and maintenance intake
- Residential and commercial service areas
- Membership or existing-customer routing
- On-call technician handoff
- Replacement estimate follow-up
We aim to go live in a day once details are ready. Complex integrations and carrier transfers can take longer.
Choose the coverage you need.
Good questionsBefore you
Before you
get started.
Can the intake distinguish maintenance and repair calls?
Yes. We can configure questions and routing around the appointment types your team uses, then test representative calls before launch.
Can the AI diagnose equipment problems?
The front desk collects information and routes the request. Technical diagnosis and safety decisions stay with your trained team.
How do seasonal surges affect the plan?
Choose a plan using expected conversation volume and review the allowance before you sign. Extra conversations are billed separately at an agreed rate.
From the field notes
All guides ↗A little help for the work ahead.
The after-hours call answering checklist for home-service teams
A practical checklist for service areas, intake questions, on-call handoffs, booking limits, and launch testing before you turn on after-hours answering.
Read the guide
What are missed calls actually costing your business?
Use a simple missed-call revenue formula, separate potential value from booked revenue, and decide which calls your front desk should recover first.
Read the guideMissed-call text-back templates for local businesses
Use practical text-back examples for home services, dealerships, and clinics, plus rules for ownership, booking, and useful follow-up.
Read the guidePut your next call in good handsMore covered.
More covered.
Less on your mind.
From $149/month. Month-to-month. No setup fee.