agent37Pick a sensible completion point
Agree whether the request follows a completed job, an appointment, or another confirmed event. Make sure unfinished work and duplicate records do not trigger confusing messages.
Review requests
Good work deserves an easy way to share it.
When a job or visit is complete, give customers a simple invitation to leave an honest review. A consistent request process is easier to manage than asking staff to remember every time.
Find your plan Clear prices. Month-to-month.
Less chasing. More covered.
A practical workflowBuilt around what
Built around what
happens next.
Define the questions, the action, and the person who takes over. Then test the process with your team.
Ask for an honest review
Identify your business and link directly to the review destination. Use neutral wording that welcomes genuine feedback rather than asking only for a positive rating.
Keep service recovery with your team
Give customers a route to raise unresolved issues. Review requests should not replace the follow-up needed when someone still needs help with a job or appointment.
What we confirm with you.
- Review requests are included in Essentials.
- Review links and completion triggers are confirmed during setup.
- Follow each review platform’s rules; do not offer rewards for positive reviews or filter requests by expected rating.
See it in your world.
Good questionsThe details
The details
that matter.
Does this guarantee more five-star reviews?
No. The workflow makes it easier to invite honest feedback. Customers decide whether and how to review the business.
Will switching tools remove our Google reviews?
Google Business Profile reviews are managed on Google. Review your profile ownership, links, and any vendor-hosted content separately when planning a switch.
From the field notes
All guides ↗A little help for the work ahead.
How to ask for customer reviews, with simple message templates
Use neutral review-request examples, a direct Google review link, and a consistent completion trigger without incentives or review gating.
Read the guideSwitching from Podium: a practical migration checklist
Review contract dates, number ownership, contact exports, review links, integrations, and cutover tests before changing your business’s front-desk platform.
Read the guide
Missed-call text-back templates for local businesses
Use practical text-back examples for home services, dealerships, and clinics, plus rules for ownership, booking, and useful follow-up.
Read the guidePut your next call in good handsMore covered.
More covered.
Less on your mind.
From $149/month. Month-to-month. No setup fee.